- Suffering from flooding? Click here.
- High Call Volumes

Message last updated: Monday 8 February 2016 - 14.20PM.

Find out who to contact:

Public sewer flooding

To report an urgent sewer-related matter call our 24 hour customer service team on 0800 316 9800

More about sewer flooding

Surface water and groundwater

To report groundwater property flooding and flooding from the roads or problems with highway gullies or ditches, contact your local council. 

River flooding

If you've been affected by a burst river bank, contact the Environment Agency on 0800 807 060

Message last updated: Monday 8 February 2016 - 14.20PM.

High Call Volumes

Due to high volume of calls, our response times might be slower than normal. We always prioritise our customers most in need of help and we are doing everything we can where possible.

 We're very sorry for any inconvenience, we will answer your call as soon as we can.

 In the meantime, you can find out lots of information or report a leak on our website      

Moving home

Let us know you're moving into, within, or out of our area.

Moving home

Tell us about a leak

Please let us know by using our online form so we can get out to fix it.

A burst pipe

What's happening in your area?

Get the latest information on repairs, reported leaks and planned improvements across our network.

What's happening in your area?

Great customer deals

Comprehensive plumbing and drainage cover through HomeServe.

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