SE5 & SE22 - No water / low pressure
N1 - Upper Street - Burst Pipe
- No Water/Low Pressure

Message last updated: Friday 9 December 2016 - 4.35AM.

We're sorry to customers in the SE5/SE22 postal code areas who experiencing intermittent no water or low pressures.

Due to the cold weather, we are experiencing a high volume of incidents in this area affecting your water supply. We are investigating the network for other possible causes to low pressure in the morning period.

We are very sorry for any low pressures or no waters you have experienced over the past 2-3 weeks. We are aware of the issues and are working 24 hours a day to get these fixed and get your water supply back to normal.

We will update this page when further information becomes available.

Message last updated: Friday 9 December 2016 - 4.35AM.

We're really sorry to those affected by the burst pipe. We know flooding has a huge personal impact and we're doing our best to support you.
Our customer team and insurance specialists are available all day for you to speak to in person so please come and talk to them if you need anything. They are in Room 211 at the Business Design Centre on Berners Road, which is off Upper Street.

The pipe repair

We worked through the night to dig down to reach the broken pipe. This work continues today, and we'll be working 24-hours a day to get this repair completed as fast as we can.

Road repairs

The southbound side of the road remains closed while we work to repair the pipe.
Again, we're extremely sorry for the disruption our burst pipe has caused and will do all we can to get the area back to normal as soon as possible.

Message last updated: Friday 9 December 2016 - 4.35AM.

During the winter weather our pipes are put under extra pressure getting very cold at night and warming up quickly during the day.
This can cause the pipes to burst causing our customers to experience no water or low pressure.
Our teams work very hard to fix these leaks as quickly as possible so we can restore your water pressure back to normal.
Please find a list of on-going repairs that may be causing you no water or low pressure:

W4 - Chiswick High Road
IG10 - Wellington Hill
HP10 - Old Station Way

We are very sorry for any inconvenience this causes.

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A burst pipe

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