Thames Water Ltd, Thames Water Utilities Ltd, Thames Water Services Ltd, and all subsidiary companies thereof are collectively referred to in this Notice as ' Thames Water'.

Although reasonable care has been taken to ensure the accuracy and electronic integrity of this site and its content, Thames Water accepts no liability for loss of any kind incurred as a result of reliance on the information or opinions provided within the site and no warranty is given by Thames Water, express or implied, arising out of the content of the site including without limitation fitness for purpose or satisfactory quality. Although Thames Water aims to update this site regularly, any material on the site may be out of date at any given time, and Thames Water is under no obligation to update such material.

Thames Water accepts no responsibility for the content on any site to which a hyperlink from this site exists. All links are provided with no warranty, express or implied, for the information provided within them. For the avoidance of doubt after you leave this Web site (whether knowingly or not) Thames Water can no longer be responsible in any way for any material that you encounter and excludes to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing any damage, costs, injury or financial loss of any kind.

Thames Water will endeavour to ensure that access to the Web site is uninterrupted and error free, but access may be suspended or restricted from time to time.

The use and accessing of certain facilities, pages and areas of this web site may be subject to additional specific terms and conditions.

Copyright Information

Copyright in the content of this web site (together with the web site design, text and graphics and the arrangement of them) is owned by or licensed to Thames Water. All rights are reserved. Unless stated to the contrary, material in this web site is copyright to Thames Water. Reproduction is limited to the downloading to a local hard disk for your personal use. The content of the web site may not be copied or otherwise incorporated into or stored in any other web-site, electronic retrieval system, publication or other work in any form without the prior written consent of Thames Water or in accordance with the Copyright, Designs and Patents Act 1988 as amended.

The Thames Water roundel logo is a registered trademark of Thames Water Utilities Ltd. You may not use this mark without our express written permission.

Environmental Information Regulations 2004

If you wish to find out more about the Environmental Information Regulations 2004 and how to request environmental information, please click here.

General

This website is governed by and construed in accordance with the law of England and Wales. All disputes arising shall be submitted to the exclusive jurisdiction of the English and Welsh courts. You may only link to this web site with our express prior written permission. All enquiries should be addressed to

twwebmaster@thameswater.co.uk

These Terms and conditions ("T&C's") were last updated in January 2007. We may change or supplement these T&Cs at any time and such changes or supplements shall be effective immediately upon posting of the modified T&Cs on this web site. You will be bound by such changes or supplements even if you do not re-visit these T&Cs so we would recommend that you review these T&Cs from time to time.

Thames Water Ltd (company number 2366623), Thames Water Utilities Limited (company number 2366661) and Thames Water Services Limited (company number 2518607) are all companies registered in England & Wales each with their registered office at Clearwater Court, Vastern Road, Reading, Berkshire, RG1 8DB.

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