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About us

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  • About us
  • Our strategies and plans

Our strategies and plans

Last reviewed: 6.12.2012 - 3.49pm

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Planning for the future

Providing the essential service to our 14 million customers is not something we take for granted.

  • Our five-year plan for 2010 - 2015

    Our five-year plan sets out our proposals to maintain and improve our services during the period 2010 to 2015.

  • Water resources management plan

    How the we'll cope with increased pressure on water supplies from population growth, climate change and increased demand.

  • Our 25-year plan from 2010 - 2035

    'Taking care of water' outlines how we will respond to future challenges.

  • Drought Plan

    Our Drought Plan sets out the actions we would take to maintain water supplies to customers during a period of drought.

  • Have your say

    Understanding the expectations of our customers, employees and other stakeholders is very important to us.

Our strategies and plans

Our draft five-year plan

Have your say

Tell us what you think of our plans for 2015-2020.

  • Have your say

The Big Map

The Big Map

We're investing nearly £5bn between 2010 and 2015. Explore our interactive map to find out how your region will benefit.

  • View The Big Map

Corporate responsibility

Corporate responsibility

Our Corporate Responsibility and Sustainability report has its own website. Visit the site to find out about our performance during 2011/12.

  • Read the 2011/12 report
We provide the essential service at the
heart of daily life, health and enjoyment.
© 2001 - 2013 Thames Water Utilities Limited. All rights reserved.
Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading RG1 8DB.
Company number: 2366661 Registered in England and Wales
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