Water and wastewater customers
You will see your bills increase by around two per cent in 2016/17.
Your bill will increase by around two per cent on average.
Your wastewater charges will increase by around three per cent.
We’re always working to modernise our water and sewer networks throughout London and the Thames Valley to ensure they can cope with the
demands of the future.
The increase in the price of your bill includes inflation and investments such as the Thames Tideway Tunnel. This is one of the biggest projects to future-proof our wastewater network. The 15-mile-long sewer will capture millions of tonnes of sewage, which would otherwise overflow into the tidal River Thames from London’s overloaded sewer system.
This huge project is being delivered by a separate company, known as Tideway, and will be completed by 2023.