Corporate responsibility means taking account of social and environmental issues in the way we operate.

Our business relies upon a healthy environment. Each day we take millions of litres of water from the environment to provide drinking water to our customers, and then return treated wastewater to rivers and streams.

We have to work within environmental limits and the changing nature of our natural environment.

Socially we interact with a wide range of people:

• Customers and communities impacted by our work
• Charities - through sponsorships, donations and the voluntary activities of staff
• Communities - through recreational, amenity and educational opportunities on our sites
• Employees and prospective employees helping to build skills
• Suppliers, contractors and partners

By managing our business responsibly we contribute to sustainable development.

This means making sure that the way we do business today, meets the needs of our customers and other stakeholders, and will enable us to continue to do so far into the future.