Depending upon the severity of the drought, this is likely to include a variety of different measures such as campaigns to encourage customers to use less water, temporary use bans to restrict non-essential domesic use of water, working even harder to fix leaks and reducing water pressure in our pipes.

In 2010 the legislation governing actions water companies can take in a drought was revised. To comply with this legislation we have amended our 2010 Drought Plan and we have also included changes based on recommendations from the Environment Agency.

• View a copy of our draft Drought Plan