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Moving home

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Moving home

What would you like to do?

  • Check if you are in our supply area You can use our postcode search to find out if your property is in our supply area.
  • Set up a new account If you've just moved into the area, find out how to set up a new account.
  • Let us know you are moving within our area You can tell us all about your move online or by phone - whichever you prefer.
  • Close your account Everything you need to know about how to close your account.
  • Read our frequently asked questions Get answers to the most frequently asked moving home questions.

Most popular questions

Find and read your meter

Our handy 'how to' video guide, featuring Matt, one of our engineers will show you how to find and read your meter.

Matt, one of our engineers
  • Watch the video
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Thames Water is the UK's largest water and sewerage company, serving 14 million customers across London and the Thames Valley, and is proud to be an Official Provider to London 2012.

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We are committed to making our website accessible to many of our customers. To support this commitment, our website is undergoing an accessibility assessment by the Shaw Trust.

© 2001 - 2012 Thames Water Utilities Limited. All rights reserved. Thames Water Utilities Limited,
Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 2366661 Registered in England and Wales

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