Last reviewed: 9.6.2011 - 3.48pm
If you would like more information about our Victorian mains replacement programme, you can contact us in the following ways:
Call us
Please call our Customer Centre on 0845 9200 800 (Textphone: 0845 7200 899). Our lines are open 24 hours a day.
If you are trying to contact us from outside the UK, please call +44 1793 366011.
To help us continually improve the quality of our service we record all calls.
Email us
Use our online form to send us an email.
Write to us
Victorian mains replacement
Thames Water
PO BOX 286
Swindon
SN38 2RA
We will respond to all letters within ten working days.
Planned improvements
Get the latest information on major repairs, reported leaks and planned work across our network.
Please note: Live repairs are currently unavailable due to essential maintenance.
Live travel news
Visit the Transport for London website to find out how our improvement works may affect your journey.
