If you see a leak or burst, please don't assume we know about it. Please call our 24-hour freephone* leakline on 0800 714 614 so we can get on with fixing it.

We need your help

Our team of leak detectors and fixers are working day and night across our area to find and fix leaks.  

However, we still need your help because the sooner we know about a burst or leak, the quicker we can fix it. 

Tweet a leak

You can also report leaks and bursts to us via Twitter. Just send a tweet with the location to @thameswater or use #tweetaleak.

If you are able to include a picture of the leak or burst in your tweet please do so, as this will help us prioritise the repair.

* Calls are free from landlines. Mobile charges may vary.