Taking Responsibility Together

Film summary

This film follows 24 hours in the life of our company and focuses on four teams:

  • Customer contact centre in Swindon
  • Victorian mains replacement team in Covent Garden
  • Environmental protection team in Harrow
  • Water control centre in Hampton

Filmed over a week in December 2007, the film gives a picture of the various roles which people around Thames Water carry out; and also reflects on the changes to the company since it came under new ownership in December 2006.

It looks at Thames Water past - focusing particuarly on Thames Water's rich Victorian heritage, present, and future.

The film, a little over five minutes long, also includes interviews with former CEO David Owens, and Mike Tempest, Director of Customer Services.

Video not playing?

All video on our site requires Flash to be installed on your system.