Last reviewed: 21.6.2011 - 1.27pm
If you would like more information about our Mogden Sewage Treament Works, you can contact us in the following ways:
Online
Call us
Please call our 24-hour Customer Centre on 0845 641 0030 (Textphone: 0845 7200 899).
If you are trying to contact us from outside the UK, please call +44 1793 366011.
To help us continually improve the quality of our service we record all calls.
Write to us
Mogden Sewage Treatment Works
Thames Water
PO BOX 286
Swindon
SN38 2RA
We will respond to all letters within ten working days.
Communication in light of legal proceedings
We accept and respond to all complaints received directly from local residents, but we no longer directly respond to complaints received via any other third party that is promoting legal action against us.
Because some residents have chosen to commence a civil action against us, and in keeping with normal legal practices, we will no longer engage in detailed discussions with individuals who are carrying out legal action against us, or their representative organisations.
All questions and requests for information from residents (or their representative organisation) involved in the civil proceedings against Thames Water, should be directed through those parties' solicitors.
