Facts and figures
Our business
- UK's largest water and wastewater services provider
- 13.8 million customers
- 4,600 employees
- One of the cheapest providers, with un-metered customers paying an average of 88p per day, and metered customers paying an average of 73p per day
- Kemble Water Limited, a consortium of institutional investors managed by the Macquarie Capital Funds (Europe) Limited, acquired Thames Water on 1 December 2006
Water services
- 8.7 million clean water customers in London and the Thames Valley
- 2,600 million litres of drinking water supplied per day
- Operation and maintenance of 100 water treatment works, 30 raw water reservoirs, 288 pumping stations and 235 clean water service reservoirs
- Our tap water costs less than a tenth of a penny per litre
- Drinking water quality is meeting 99.98 per cent of stringent tests
- Half a million drinking water quality tests undertaken each year
Sewerage services
- 13.8 million wastewater customers
- 349 sewage treatment works treating 2,800 million litres of sewage per day
- 43,500 miles of sewer, 2,530 pumping stations and 1.2 million manholes
- Two sludge-powered generators and 19 combined heat and power plants generating 187 GWh of renewable electricity
- All wastewater treatment facilities are currently operating within Environment Agency compliance guidelines
