Billing or account enquiries - call 0845 9200 888
Lines are open weekdays from 8am to 8pm and on Saturday from 8am to 1pm
(Minicom or Typetalk: 0845 7200 898).

Water or wastewater enquiries - call 0845 9200 800
Lines are open 24 hours a day (Minicom or Typetalk: 0845 7200 898).

Thames Water is the UK's largest water and sewerage company, serving 13.8 million customers across London and the Thames Valley.

© 2001 - 2010 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB
Company number: 2366661       Registered in England and Wales