Our five-year Plan for 2010 to 2015

The water industry works in five-year planning cycles, in which proposals are submitted to our regulator, Ofwat, to determine future price limits.

Our five-year Plan sets out proposals to maintain and improve our services during the period 2010 to 2015.

We have consulted our customers to help us understand how best to address their concerns, and we are confident that our Plan reflects their views and willingness to pay for improvements.

Our final five-year Plan
Our final five-year Plan was published in April 2009. The Plan, and a summary version, is available to download here.
Our draft five-year Plan
Our draft five-year Plan was published in August 2008. The draft Plan, and a summary version, is available to download here.


Our five-year Plan

Five-year plan report front cover

Read a summary of our plans for 2010 to 2015