Our proposed five-year plan was submitted to our regulator, Ofwat, in April 2009. The plan, and a summary version, is available to download here.
Our executive summary gives an overview of our investment proposals for the period 2010 to 2015.
Our final plan 2010 to 2015 (1.5Mb)
Our final plan shows the full text of our submission to Ofwat.
Final business plan: Part A (1.2Mb)
Billing or account enquiries - call 0845 9200 888
Lines are open weekdays from 8am to 8pm and on Saturday from 8am to 1pm
(Minicom or Typetalk: 0845 7200 898).
Water or wastewater enquiries - call 0845 9200 800
Lines are open 24 hours a day (Minicom or Typetalk: 0845 7200 898).
Thames Water is the UK's largest water and sewerage company, serving 13.8 million customers across London and the Thames Valley.
© 2001 - 2010 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB
Company number: 2366661 Registered in England and Wales
