Last reviewed: 14.6.2011 - 4.13pm
The Environmental Information Regulations 2004 (EIR) came into effect on 1 January 2005 and apply to all public authorities.
The Information Commissioner has ruled that water and sewerage companies such as Thames Water are not public authorities subject to the requirements of the Environmental Information Regulations (EIR) 2004.
The reasons for this are set out in a letter from the Information Commissioner dated 12 March 2010.
This decision was upheld by the Upper Tribunal (Information Rights) in its judgement of 25 November 2010.
We recognise that the environmental information we hold may be of interest to a wide range of people.
If you have a question on an environmental matter, we will consider requests for information on a voluntary basis and will try to provide relevant information where we consider it to be appropriate and reasonable.
Information Commissioner
For more information on Environmental Information Regulations (2004)
Or contact the Information Commissioner's Office at:
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Fax: 01625 524 510
Email: mail@ico.gov.uk
Making a request
You can make a request for environmental information by contacting us:
Email us
You can use our online form to send us an enquiry by email:
Please ensure that "EIR request" is mentioned in the subject heading.
Call us
Please call our 24-hour Customer Centre on 0845 9200 800 (Textphone: 0845 7200 899).
Write to us
Environmental Information Requests
Thames Water
Customer Centre
PO Box 436
Swindon
SN38 1TU
