Last reviewed: 31.5.2011 - 12.18pm

Because we see our graduates as the future leaders of Thames Water, we'll ensure your placements give you a good understanding of the whole business, so you can clearly see how decisions in one business area might impact on another.

We believe that there are no shortcuts or substitute for practical experience, so to give you the best possible grounding in your chosen area, we like to give you a new challenge every few months.

We aim to provide you with great experiences to achieve your aspirations and goals.

Operations Graduate Programme overview

Working with in the Operations department you will be placed on an 18 month structured programme that will give you the opportunity to work within one of the dedicated teams at the heart of the business. From fixing leaks to supplying millions of customers with drinking water of the highest quality and recycling it safely to the environment. The scope and variety of activities in the Operations department is extensive.

There are eight key areas of business within Operations; Health, Safety & Environment, Capital Delivery, Water Services, Wastewater Services, Supply Chain, Operational Support, Field Operations and Strategic Projects. Each team is committed to working together as one operational team to deliver Operational Excellence.

Operations Programme format

  • Structured City and Guilds Diploma in Water Engineering
  • Structured Foundation Leadership Programme
  • Multiple placements across the department
  • Knowledge bursts
  • On-the-job training / shadowing site personnel
  • Specific project work

Programme prerequisites

Minimum 2:1 in any science or engineering degree.

Finance Graduate Programme overview

Finance is an extremely important part of the business. Everything that we do has a cost and the finance function exists to manage the money that we need to run our business. Working within the finance department you will be placed on a 36 month structured programme that will give you an opportunity to rotate amongst the different finance teams looking after accounting, financial reporting, planning and regulatory accounting, monthly reporting as well as results submission to external sources such as our regulator and the Inland Revenue.

Programme format

  • Opportunity to study towards CIMA or ACCA accreditation
  • Structured Foundation Leadership Programme
  • Multiple placements across the department
  • Knowledge bursts
  • On-the-job training / shadowing site personnel
  • Specific project work

Programme prerequisites

Minimum 2:1 in any degree with a high numerical capability.

Asset Management Graduate Programme overview

Asset Management is responsible for looking after the company assets - the nuts and bolts of our business. Everything from reservoirs, treatment works, pumping stations to vans, pipes and computers and their key role in Thames Water is to 'beat the plan' that has been set by our Strategy and Regulation department.

The Asset Management graduate placement is an 18 month programme designed to ensure that graduates obtain a breadth of experience covering all areas of the business. These include business strategy, investment planning, engineering design, project management, performance management.

Programme format

  • Structured Foundation Leadership Programme
  • Knowledge bursts
  • On-the-job training / shadowing site personnel
  • Specific project work

Programme prerequisites

Minimum 2:1 in any science, engineering, or environmental degrees.

Customer Service Graduate Programme overview

Working within the Customer Service department, you will be placed on an 18 month structured programme that will give you the opportunity to work in a team whose strategic focus is to deliver exceptional customer service to support the brand, reputation and credibility of Thames Water and to provide a platform for the company's future success.

The key focus for the department is quality, getting it right first time for customers, reduce complaints and unwanted contacts, and drive up customer satisfaction. The team also have the scope to influence the shape of the future retail market and position ourselves to be successful in that market.

Programme format

  • Structured Foundation Leadership Programme
  • Multiple placements across the department
  • Knowledge bursts
  • On-the-job training / shadowing site personnel
  • Specific project work

Programme prerequisites

Minimum 2:1 in any business or customer focussed degree.

Placements

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