Our business

• UK's largest water and wastewater services provider
• 14 million customers
• 4,500 employees
• One of the cheapest providers, with un-metered customers paying an average of 88p per day, and metered customers paying an average of 73p per day
• Kemble Water Limited, a consortium of institutional investors managed by the Macquarie Capital Funds (Europe) Limited, acquired Thames Water on 1 December 2006

Water services

• 8.8 million clean water customers in London and the Thames Valley
• An average of 2,600m litres of drinking water supplied per day
• Operation and maintenance of 100 water treatment works, 30 raw water reservoirs, 288 pumping stations and 235 clean water service reservoirs
• Our tap water costs less than a tenth of a penny per litre
• Drinking water quality is meeting 99.97 per cent of stringent tests
• Half a million drinking water quality tests undertaken each year

Sewerage services

• 14 million wastewater customers
• 350 sewage works treating an average of more than 4bn litres per day
• 66,500 miles of sewer, 2,530 pumping stations and 1.2 million manholes
• Two sludge-powered generators and 19 combined heat and power plants generating 187 GWh of renewable electricity
• All wastewater treatment facilities are currently operating within Environment Agency compliance guidelines