Last reviewed: 2.12.2011 - 1.47pm
The Thames Water Customer Assistance Fund helps customers who are experiencing financial hardship and are in debt with us.
If you are in financial hardship and would like to apply for help with paying your outstanding Thames Water bill, download our application form below and send it to the Fund.
You can also contact the Trust in the following ways:
Email us
Call us
Please call us on 0845 456 6863. Our lines are open from 9am to 5pm, Monday to Friday, and closed at weekends and on bank holidays.
Write to us
Thames Water Customer Assistance Fund
FREEPOST RSAJ-BXEA-LKLT
Sutton Coldfield
B72 1TJ
