Last reviewed: 30.5.2011 - 10.51pm
Pipes can burst for a variety of reasons including their age and structure, general wear and tear, and even vibrations from heavy traffic.
They are also particularly sensitive to temperature changes, which is why we expect more bursts during the winter.
For advice on what to do if you have a leaking pipe, how to identify who is responsible for the repair and how to report a burst water main, please click on the links below.
In this section
Who is responsible for repairing leaks?
Find out how your property is connected to our water main and who is responsible for each section of pipe.
Leaks outside your property boundary
What to do if you spot a leak that it is some distance from your property.
Identifying a leak on your property
Follow our five steps to test if you have a leaking pipe on your property.
How we can help if you have a leak
Read about the help we can give you if you have a leak.
Report a leak or burst pipe
Find out how you can tell us about a leaking pipe or burst water main by phone or on twitter.
Tackling leakage
Read about what we are doing to make sure we continue to provide the essential service to you and keep on top of leakage.
In your area
Get the latest information on major repairs, reported leaks and planned work across our network.
Home emergency cover
We've teamed up with HomeServe to provide you with comprehensive plumbing and drainage protection at a great price.
