You can contact our Trade Effluent team in the following ways:

Call us

For trade effluent related enquiries please call 020 3577 9200.
For groundwater discharge enquiries please call 020 8507 4890.

Our lines are open 9am to 5pm, Monday to Friday and closed on weekends and bank holidays.

Write to us

Wastewater Quality
Thames Water
Crossness Sewage Treatment Works
Belvedere Road
Abbey Wood
London
SE2 9AQ