We're always happy to help you with any enquiries or problems relating to your development proposals.
Contacting us about a new water connection?
We're currently receiving an unprecedented number of new connection applications.
Because of this, please allow up to 28 days for your new water supply application to be processed - and a little longer if it's more complex.
We're working to restore our normal service levels as quickly as we can, thanks for your patience and understanding.
If your matter is urgent, please call us on 0800 009 3921.
Please call us on 0800 009 3921.
Our lines are open from 8am to 5pm, Monday to Friday and are closed at weekends and bank holidays.
Please send us an email by clicking on the pink button below:
Write to us
We'll respond to your letter within five working days.