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Last reviewed: 7.2.2014 - 12.53pm
The River Thames is bursting its banks across Berkshire. Floodwater is going into our sewers, which are designed only to carry wastewater.
Adding to the problem we also have high groundwater levels across the county, and this water is also entering the sewer system, leading to sewer flooding.
We are working around the clock on issues in these Berkshire areas:
We’re constantly monitoring the weather, groundwater levels and our network of sewer pipes and pumping stations to reduce the impact of this extreme weather.
We know there are places with water spilling out of manholes, but this is almost entirely clean ground water, and while we know it’s unsightly, we’re closely monitoring the quality of this water every day to make sure there is no risk to public health or the environment. We’re also cleaning up as much as we can.
If you are having difficulties using your toilet facilities, please contact your local council for help and information.
Thames Water is responsible for the sewerage system.
If you need to speak to someone about roadside gullies, highways drainage or locating sandbags, please contact your local authority:
If you are concerned about river flooding contact the Environment Agency 24-hour Floodline 0845 9881188 or go to www.environment-agency.gov.uk.