Our office hours are 9am to 5.30pm, Monday to Friday, and we operate a 24-hour emergency service for urgent media calls that cannot wait until the next working day.

For out-of-hours media queries, call 0203 577 4364.

The Press Office only deals with enquiries from members of the media.

If you are a Thames Water customer and you would like to speak to someone about an issue relating to your water supply or wastewater service, please visit our contact us page.

Press team contacts

Simon Evans, Media Relations Manager

Tel: 0203 577 4364
Mobile: 07747 644364
simon.evans@thameswater.co.uk

Natalie Slater, Senior Press Officer

Tel: 0203 577 7188
Mobile: 07747 647188
natalie.slater@thameswater.co.uk

Craig Rance, Press Officer

Tel: 0203 577 7700
Mobile: 07747 647700
craig.rance@thameswater.co.uk

Filming requests

The Press Office will consider filming or photography requests at our sites that directly relate to our operational business.

If your filming request does not relate directly to our operational issues, please contact Locality Unlimited on 0207 812 9144 or email info@localityunlimited.com.