If you are a journalist with a media enquiry please contact the Thames Water Press Office.
Our office hours are 9am to 5pm, Monday to Friday, and we operate a 24-hour emergency service for urgent media calls that cannot wait until the next working day.
For out-of-hours media queries, call 0203 577 4364.
The Press Office only deals with enquiries from members of the media.
If you are a Thames Water customer and you would like to speak to someone about an issue relating to your water supply or wastewater service, please visit our contact us page. The Press Office does not have direct access to customer information.
Press team contacts
Stuart White, Media Relations Manager
Tel: 0203 577 4364
Sarah Andrews, Press Officer
Tel: 0203 577 7188
Becky Trotman, Press Officer
Tel: 0203 577 7700
The Press Office will consider filming or photography requests at our sites that directly relate to our operational business.
If your filming request does not relate directly to our operational issues, please contact Locality Unlimited on 0207 812 9144 or email email@example.com.