Tell us you're moving
Last reviewed: 6.12.2012 - 5.24am
Let us know about your move - whether you're a new customer looking to set up an account, a current customer moving home within our region, or you're moving out of our supply area altogether.
You can check your new home is in our region with our supply area postcode search.
How to tell us you’re moving
You can let us know about your move using our easy all-in-one online form.
- Information you will need
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- To set up, change, or close your account with us, you will need to provide:
- Your new address
- The date of your move
- Your contact details
- The meter reading of your property (if the property is metered)
- If already a Thames Water customer; your 10-digit account number (printed at the top of your bill)
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Request a water meter
A water meter can give you more control over your bills, as you pay for what you use.
Customer offers
We've teamed up with a number of companies to offer everything from energy and water-saving deals to solving hard water problems.
