It is important that you advise us of any changes that you wish to make to your account, such as changing your contact details or bank account details (if it will affect your Direct Debit payments).
How to update your account details
Use our online forms:
Alternatively, you can contact us.
Changing named account holders
When adding additional named account holders, we need permission from the person being added to the account.
If the main named account holder leaves your property, we require notification from a named account holder who is staying at the property.
Power of attorney
If you are granted power of attorney, please send copies of all supporting documents, such as a copy of a solicitor's letter, to:
PO BOX 286
We will then update the named account.