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Last reviewed: 15.5.2013 - 4.28pm
If you are having difficulty paying your bill, please let us know as soon as possible as we may be able to help.
Please contact us. We also have a leaflet which explains how we can help if you are having problems paying your water bill.
It outlines our range of payment options so that you can pay your bill in manageable amounts and what will happen if you are unable to pay.
We have three schemes available for customers who are in financial hardship and are unable to pay their bill. You can find out more about these schemes by clicking on the links at the bottom of this page.
However, in the first instance, please see if you could benefit from spreading the cost of your bill, or seeking independent advice:
You can spread the cost of your bill by paying in instalments with the flexibility of choosing your payment date. In addition, we may be able to agree weekly or fortnightly payments.