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Last reviewed: 20.8.2015 - 12.01pm
Direct Debit is the easiest way to pay and gives you control over your finances, with a choice of payment dates and instalments spread across the year.
Just click the button below to set up your Direct Debit online.
To set up a Direct Debit, you will need the following:
If you are not the account holder or your account requires more than one signature, please post us a completed paper Direct Debit instruction:
Yes, you can set up a Direct Debit by calling us, or by post.
To set one up by post, download and print our Direct Debit Instruction, then fill in your details and send it back to us.
Yes, you can choose any payment date from the 1st to the 28th of the month.
If more than one person is required to authorise debits from your bank account, the paper Direct Debit Instruction form will need to be completed, including both signatures.
We will send you confirmation by post within ten working days prior to the first payment being debited.
If you register for paperless billing, this will be sent electronically. When payments are taken from your account, the reference 'Thames Water' will appear on your statements. Payments are secure and covered by the Direct Debit Guarantee.