Submit your meter reading
Last reviewed: 16.4.2013 - 5.01pm
There are a range of easy ways for you to submit your meter reading - just choose the one that suits you best from the options below.
Ways to submit your meter reading
- Information you will need
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- Your 10-digit account number (printed at the top of your bill)
- Your full name, contact telephone number, email address and the address of the property concerned
- Your meter reading and the date it was taken
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Online
To submit your meter reading online, please click on the link below.
Send us a text message
Simply start a new text message and enter your 10-digit account number (printed at the top of your bill), then add a space followed by your meter reading.
Send this to 84771 and we will record this on your account and issue you with a revised bill.
If you would like to call or write to us, you can get in touch that way too.
When we will read your meter
We are required to take our own meter readings at each property at least once every two years.
This also helps to ensure there are no leaks from your water pipes and that we are not overcharging you.
Find and read your water meter
We've made a short video to show you how to find and read your water meter.
How much water do you use?
Find out how much water you use around your home and garden and get lots of hints and tips on how to save water.
