All eligible pumping stations became our responsibility on 1 October 2016 but what does this mean?
Visiting the station
Maintaining the station
We’ll regularly service and maintain the station, and if something does go wrong we’ll repair it. We’ll also cover the running and maintenance costs, including the electricity supply. We ask that you don’t try to gain access, complete any maintenance or make any changes to the stations. You will no longer need a servicing contract either.
In an emergency
If you experience any problems with the station, our team will be here to help 24 hours a day:
- Call our emergency help line on 0800 009 3979
- Don’t try to fix it yourself or call anyone else to help- the station is our responsibility and so we will need to carry out any work or repairs.