Why do we use smart meters?

Last reviewed:

Managing water supplies will only get more difficult as our population grows and our climate changes.

As a result, we need to modernise the way we manage supplies by fitting meters across our region, helping to protect supplies for future generation.

Smart meters send us regular meter reads (hourly/daily/monthly), so we can:

  • Give you frequent information so that you can be in control of your water use and your bill.
  • Let you know if you have a leak on your external pipe.
  • Give you accurate bills based on what you have used.
  • Help you with any queries quickly.
  • Measure the amount of water that is used by our customers so we can maintain our network more efficiently.
  • Identify leaks on our network and act quickly to fix them.
More information about smart metering