When will I receive it?
Most bills are emailed within one hour, but please allow one working day for us to get in touch.
To protect your personal information, we'll email your bill as a password-protected attachment. You will need to enter your account number to open it.
Find out what information you need to complete this form
To complete this form you will need to provide your:
- Thames Water account number (printed at the top of your bill)
- Full name, contact number, email address and account address
All fields marked with required must be completed before submitting this form.
This is a one-page form