Home emergency cover

We’ve been working with Homeserve – one of the UK’s leading home assistance providers for over 16 years – to bring you a range of cover options for your home.

Over two million UK customers place their trust in HomeServe and turn to them when it comes to fixing, maintaining and looking after their home. Their nationwide network of HomeServe approved engineers deliver a range of services, including plumbing, drainage, electrics, heating and much more. So you can keep calm knowing if you encounter an unexpected problem, they’ll be on hand to get things up and running again.

Take a look at the benefits of cover through HomeServe:

Free UK helpline available 24/7 Claim up to 3 times a year
Emergency claims are given priority No costly repair bills to worry about within the policy claims limit
Appointment slots available to suit you HomeServe approved engineers

Terms, conditions and exclusions apply.

Find out more

Before you apply, please check you’re not already covered by other policies such as your home insurance, so you’re not paying for cover you don’t need. Thames Water Utilities Limited is an appointed representative of HomeServe Membership Limited which is authorised and regulated by the Financial Conduct Authority for general insurance activity under Financial Services Register Number 312518. HomeServe is a trading name of HomeServe Membership Limited, Cable Drive, Walsall, WS2 7BN (registered in England company no. 2770612).

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