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Working for us

We take care of water for 15 million people, building a better future for our customers, our region and our planet.

People are at the heart of our business. We value the unique skills, experiences, and backgrounds that everyone brings. Our people help us to deliver life’s essential service so that our customers, communities and the environment can thrive.

Thames Water employees talking

Respecting and valuing everyone

Our ongoing commitment to a great, inclusive workplace enables us to attract and retain diverse talent representative of our communities. Our people help us to deliver life’s essential service so that our customers, communities and the environment can thrive.

We’re proud to be the first water company ever to be awarded Disability Confident Leader status. We've jumped over 100 places in the most recent Stonewall workplace equality (LGBT+) index to rank 189th. We're continuing to make good progress with 15% BAME employees and a year-on-year increase in BAME managers and leaders. We are also signatories of the Race at work charter and co-founders of the Race Equity and Cultural Harmony Employers Network.

Each year we have seen a decrease in our gender pay gap. We partner with both Women in Science and Engineering and the Women's Utilities Network to help us attract and retain female talent. We were delighted to win the ENEI (Employers Network for Equality and Inclusion) 2020 award for impact through innovation. This award recognised our inclusion cards, which enable open and honest conversations. The purpose of the cards is to help break down any barriers and ensure inclusive attitudes and behaviours.

Our support for the Armed Forces community is demonstrated through the Employer Recognition Scheme. We employ Reservists, Service Leavers, Armed Forces Veterans, Cadet Instructors and military spouses/ partners. For more information, please email our team.

Our employee networks

We have a number of diversity and inclusion employee networks. They support us in building an inclusive culture and working environment where people feel comfortable to bring their whole selves to work and perform to their best, ultimately delivering a great service for our customers. Our networks are highlighted below along with some of the activities they typically lead on:

  • Our BAME network helps us attract and progress talent from different backgrounds and ethnicities, inspiring people to consider a career with us. The network also facilitates our #explainorchange mentoring circles to encourage job seekers in our community into work.
  • Our DisAbility Confident network provides support and recommendations for accessible services for our customers and employees. The network facilitates work experience, organises education or training, and raises awareness of visible and non-visible disabilities. This is part of our award winning GSAS (Give Someone a Start) scheme.
  • Our LGBT+ and Allies network helps create a safe, inclusive place to work through support and ongoing campaigns like #nobystanders. The network attends annual Pride events, raising awareness whilst promoting water efficiency and hydrating customers through our free water station.
  • Our Women’s network helps us to create balance for better. The network organises career development workshops, mentoring and networking events. They were also key in helping shape our revised and enhanced family leave policies.
  • Our multi-faith networks include Christians in Thames, Hindu, Judaism, Peace and Sikh networks. They work together to raise awareness and fundraise, contributing food and supporting charities to provide shelter for those in need.

We're members of the Energy and Utility Skills Diversity and Inclusion (D&I) forum and co-collaborated on the sector inclusion commitment. We're also members of the Mayors D&I Infrastructure Network. We regularly share best practice and use learnings from others to help ensure Thames Water is a diverse and inclusive place to work.

To request support during your application, please email us.

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We’re looking for motivated and passionate people to join our growing team and help us achieve our vision. Search our current vacancies and apply for your next role today.

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