Cold weather

When the weather is particularly cold we see an increase in things such as bursts, leaks and flooding – but cold and wet weather doesn’t just affect us, it can have a big impact on your homes too.

ice

Be winter ready

Prepare your home for winter to stay safe and snug.

Find out more

Priority services

Please let us know if you or someone you know could be vulnerable without water and require extra assistance.

Find out more

Why sewers flood

What causes our sewers to flood and who’s responsible.

Find out more

Report a leak

Let us know if you’ve seen a leak.

Find out more

Fix a frozen pipe

A quick and simple way to fix your pipes if they freeze.

Find out more

Why our pipes burst

Watch our film to find out why cold weather has a huge impact on our pipes.

Find out more