Report a problem

Spotted a problem?

Let us know about a leak, an issue at one of our sites, or broken manhole covers.

Report the issue

Your bill

Find out more about your bill, our charges, and how to pay.

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Your water meter

Switch to a meter, submit a meter reading, and more.

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Your account online

Sign up to online access to view your bill, update your details, and manage your payments.

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Sewer flooding

Find out what to do if your property has been flooded, how to report it, and the cause of sewer blockages.

More about sewer flooding