Thames Water Utilities Limited responds to Ofwat sewage investigation

We have been notified by Ofwat that it has reached the next stage in its investigation on our management of wastewater treatment works and our sewer network. We take this matter very seriously and have cooperated at every stage of Ofwat’s investigation. We regard all untreated discharges as unacceptable, even when they are permitted, and are taking action to improve the health of our rivers as a key area of focus and investment. 

This is the latest stage in the investigation process and we will continue to cooperate fully.  Where appropriate, Ofwat may decide not to issue an enforcement order, or decide to impose a reduced or no financial penalty at the conclusion of the consultation period, in light of a commitment from the company to taking appropriate measures to secure compliance and provide redress for failures identified. 

We are encouraged that Ofwat recognises that in order to resolve the issues identified any redress needs to be deliverable, affordable and financeable. 

We will continue to engage with Ofwat and will respond to the consultation in due course.

The investigation by the Environment Agency into all water and wastewater companies in England and Wales continues. Currently, there is no indication of any date for this investigation to reach a conclusion.