Our strategies and plans

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Planning for the future

Providing the essential service to our 15 million customers is not something we take for granted.

Read our plan for 2015-2020
strategy

Our five-year plan for 2015 - 2020

A summary of the proposals we submitted to our economic regulator, Ofwat, on 2 December 2013.

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Our five-year plan for 2010 - 2015

Our current five-year plan sets out our proposals to maintain and improve our services during the period 2010 to 2015.

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Water resources management plan

How the we'll cope with increased pressure on water supplies from population growth, climate change and increased demand.

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Our 25-year strategy for 2015 - 2040

'Our long-term strategy 2015-2040’ sets out our thinking on the big issues for the next 25 years.

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Drought Plan

Our Drought Plan sets out the actions we would take to maintain water supplies to customers during a period of drought.

Know our drought plan

Asset management policy

Our asset management policy sets out our approach to delivering great service for our customers through the way we manage our assets.

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