Our strategies and plans

Our plan 2020 - 2025

We’ve developed our plan based on feedback from nearly one million customers.

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people

Our five-year plan for 2015 - 2020

A summary of the proposals we submitted to our economic regulator, Ofwat, on 2 December 2013.

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Our five-year plan for 2020 - 2025

We’re developing our plans for the future. Review our plan and find out how our customers have been involved.

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Our strategy

We wouldn’t exist without our customers, which is why our strategy is all about delivering for them.

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Water resources management plan

Learn about our plan to provide a secure and sustainable supply of water for our customers over the next 80 years, from 2020 to 2100.

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Drought Plan

Our Drought Plan sets out the actions we would take to maintain water supplies to customers during a period of drought.

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Asset management policy

Our asset management policy sets out our approach to delivering great service for our customers through the way we manage our assets.

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