‘Our long-term strategy 2015-2040’ sets out our thinking on the big issues for the next 25 years.
It describes how we will tackle challenges including population growth, climate change and new regulations, while ensuring we keep bills affordable.
The strategy – which we submitted to Ofwat in December 2013 – is based on feedback from our customers, including two wide-ranging public consultations
2010 to 2035
Our previous strategy document, ‘Taking care of water’, was published in 2004:
How to view PDF files
To view 'Taking care of water', you will need a copy of Adobe Reader, which is free todownload from Adobe Systems.