Thames Water publishes corporate responsibility and sustainability report

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Thames Water has published its latest corporate responsibility and sustainability (CR&S) report.

The report, which can be viewed here, focuses on work completed during the last financial year (2016/2017), and features 55 case studies to provide a more detailed look at the company’s major projects and the benefits they will provide to both customers and the environment.

Steve Robertson, Thames Water’s chief executive, said: “The natural environment is at the heart of the service we provide to customers.

“All of us at Thames Water make decisions and take actions every day that affect our customers and the environment. We need to make sure those decisions result in the right outcomes and provide a positive legacy for future generations, as well as meeting our customers’ immediate needs.”

This year’s report includes case studies on the major £250m upgrade at Deephams sewage works, and the sustainable drainage scheme at the Nine Elms development in Vauxhall, London.

As well as the case studies, there’s a section devoted to how the company is putting customers first in its mind-set, how it’s addressing climate change and other challenges and how it’s protecting water supplies – a precious resource in one of the country’s most water-stressed regions.

Dr Keith Colquhoun, climate change and sustainability manager, said: “At Thames Water, we’re always looking for new and innovative ways to become a more sustainable company.

“This report aims to tell more of the story behind the operational financial figures and to show the great work we’re doing on a day-to-day basis that customers might not know about.”