Email this page

Thank you

Your email has been sent

  • Skip to content
Home
  • Careers
  • About us
    • Our business
    • Our strategies and plans
    • Investing in our network
    • Looking after our environment
    • Corporate responsibility and sustainability
    • Community
  • Contact us
  • Household
  • Business
  • Builders and developers
  • Home
  • Your account
    • Billing and payment
    • Moving home
    • Water meters
    • Your water
    • Customer offers
    Most popular
    Pay your bill online
    Set up a Direct Debit
    Understand your bill
  • Help and advice
    • Pipes, bursts and leaks
    • No water/low pressure
    • Flooding advice
    • Drains and sewers
    • Customer commitment
    • Home improvements
    Most popular
    Report a leak
    Flooding advice
    Water quality
  • Save water
    • Save water at home
    • Water-saving freebies
    • Save water at work
    • Save water at school
    • Water efficiency campaigns
    Most popular
    Order freebies
    Request a water meter

Help and advice

  • Pipes, bursts and leaks
  • No water/low pressure
  • Flooding advice
  • Drains and sewers
    • Blockages
      • What causes blockages?
      • Who clears blockages?
      • How we can help
      • Bin it - don't block it
      • Meet our sewer flushers
    • Sewer flooding
    • Transfer of private sewers
    • Misconnected pipes
  • Customer commitment
  • Home improvements

Ask us a question:

  • Help and advice
  • Drains and sewers
  • Blockages

Blockages

Last reviewed: 8.1.2013 - 11.30am

Post this page to Facebook Post this page to Twitter Share this page Email this page Print this page
Advice on blockages and sewer flooding

Blockages in household pipes can be particularly nasty, stopping wastewater from leaving your property.

If you find it difficult to flush your toilet or notice that water drains away very slowly, this could be a sign of a blockage.

When wastewater is unable to flow away it can come back up from the toilet or sink, flooding your home.

Call us

If you think there is a blockage or if your property has been flooded by our public sewer, please call us on 0845 9200 800 and one of our team will be here to help, 24 hours a day.

  • Textphone service for the deaf or hard of hearing
      • This service is available for customers who are deaf or hard of hearing. Please note, voice calls or mobile numbers aren’t accepted via this number: 0845 7200 898.
        Available 24 hours a day.

In this section

What causes blockages?

Who clears blockages?

How we can help

Meet our sewer flushers

Bin it - don't block it

Blockages

Home emergency cover

HomeServe van

We've teamed up with HomeServe to provide you with comprehensive plumbing and drainage protection at a great price.

  • Find out more

Bin it - don't block it

Bin it - don't block it logo

Find out about our campaign to stop nasty blockages and put an end to 'sewer abuse'.

  • Play your part
We provide the essential service at the
heart of daily life, health and enjoyment.
© 2001 - 2013 Thames Water Utilities Limited. All rights reserved.
Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading RG1 8DB.
Company number: 2366661 Registered in England and Wales
  • Your account
  • Help and advice
  • Save water
  • About us
  • Contact us
  • Media
  • Careers
  • Accessibility
  • Site help
  • Cookies
  • Legal
  • Privacy
  • Sitemap
  • Language support
  • Helpful literature
Tweet us