Catherine Lynn
Independent Non-Executive Director and Workforce Engagement Lead Director
Appointed November 2018.
Skills
- Expertise in strategic business management within a regulated, highly dynamic environment
- Proven success in embedding customer needs at the heart of business decision making in a large-scale, complex organisation serving millions of customers
Experience
Catherine brings a wealth of commercial, operational, strategic and senior management experience, having played a leadership role in Europe’s low-cost aviation sector for 20 years, with a focus on delivering outstanding customer service.
She is the former Group Strategy and Commercial Director of easyJet, where she was directly responsible for a number of major initiatives underpinning easyJet’s successful exponential growth.
She was the Chief Customer Officer for Parkdean Resorts, the UK’s largest holiday park company, from 2019 until 2023,.Catherine also has 18 years’ experience as a Non-Executive Director.
External appointments
On the board at London Southend Airport.