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Understand your bill

Understand your bill

The way we bill you depends on whether or not you have a water meter.

We issue an annual bill for customers who don’t have a water meter from mid-February to mid-April. Whereas if you have a water meter your bill will arrive every six months based on the dates we read your meter.

Remember, you can view your bills and manage your account online.

I have a water meter

I don't have a water meter

I only use wastewater services

Common questions

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