Account and billing
Manage your account online
Having an online account means that you can do loads of things quickly and easily. Download a copy of your bill, change your details, update your Direct Debit, choose to go paperless, and much more!
Our most popular account and billing topics
Understand your bill
Pay your bill
Let us know you're moving home
Get financial support
We know that keeping on top of all your finances can sometimes be tricky. Learn about the different financial support options we may be able to offer you.
Help with a bereavement
We're here to help make things easier for you and your family. We can help you close a water account or move it into a different name, depending on your circumstances.
We're here to help
Our amazing customer care team are available on Facebook and Twitter 24 hours a day, 365 days a year. Just drop them a message and they'll be right with you.