Moving home
Check if we supply your water
Postcode checker
You can use the Water UK postcode checker to make sure that we provide your water and wastewater services.
Tell us about your move
You can tell us about your move as early as 28 days before your move date.
I'm a new customer
If you’re moving in, tell us about your move by setting up an online account
I'm an existing customer
If you're moving out of our area, or moving to another property in our area, the quickest way to do this is via your account online
I'm a landlord
Landlord TAP is the easiest way to tell us about your tenants
Someone has passed away
If you need to update or close an account, we're here to help during this difficult time
FAQs
WhatsApp us
Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.

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