We've fixed the problem

Last updated.

Good news. We’ve fixed the problem. 

We’re happy to let you know that we’ve fixed the problem in OX4 and your water supply should be back on. 

It can take a little bit of time for the pressure in our pipes to build back up, so your water may splutter to begin with. Just turn on your cold kitchen tap and it should flow freely after a couple of minutes. If it’s cloudy, this should also clear fairly quickly. 

If you’ve still struggling with no water or low pressure, here’s what to do next.

If you need an extra helping hand find out how our Priority Services can help. We're always here to talk about your needs, whether they are medical, financial or something else.

No Water or Low Pressure

Last updated.

If you have no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks.


We are actively looking for leaks to try and prevent bursts from happening and to reduce wastage. Whilst looking for leaks we also check that all of our equipment works as expected.


Sometimes we have to turn some valves on and off to monitor the flow of water, allowing us to find any leaks.


Tonight we’re working in:

E3, E9, E14, IG2, IG4, IG5, IG6, N1, N7, NW1, NW3, NW6, NW10, SE7, SE13, SE15, TW14, W3, W4, W6 and W11.

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