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Welcome to Thames Water

We take care of water for 16 million people, enabling our customers, communities, and environment to thrive.

Two engineers assessing leaks

Report it and help us fix it

You can report a range of problems online with our interactive map. These include:

- Leaks
- Blockages
- Sewer flooding
- Broken manhole covers
- Site issues
- Pollution

Tell us where and what the issue is. We monitor reports 24/7.

Report a problem

Things we love

Caring for water

We're passionate about protecting our most precious resource.

Our people

Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager?

Sharing our stories

From fatbergs to fountains, read the latest news and updates from our business.