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Save water so there's enough for everyone

When temperatures exceed 30°C, water use gets extremely high. At times, we're using water faster than we can deliver it through our network. So there's enough for everyone, we're asking you not to use hoses or sprinklers when the weather is really hot. Try to reuse water as much as possible, for example, using your washing up water for your garden.

Our teams are fixing hundreds of leaks a week and moving water around the network to keep taps flowing.

Find ways to save water

Explore Thames Water

Get help and advice on some of our most popular topics.

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Changes to our prices

View why prices have increased, how we’ll spend your money, and the support available.

View our charges
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How to check for leaks

We've created a guide on ways to check for leaks at home.

View how to check for leaks
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Priority Services Register

Our free service for those who need a little extra support.

View extra help available
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Help moving home

You can tell us about your move as early as 28 days before your move date.

View moving home

Our biggest upgrade in 150 years

We’re fixing leaks, reducing pollution and protecting water quality.

View our biggest upgrade
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Our leakage performance

Find out how we're tackling leaks across our network.

View leakage performance