The hot weather means we’re seeing a huge increase in demand for water across our entire area.
We’re currently supplying customers with an additional 450 million litres every day – this is 17% more than normal.
The hot weather means we’re seeing a huge increase in demand for water across our entire area. As a result of the amount of water being used, some areas are experiencing low water pressure – particularly at peak times. This is because water cannot travel around the network quickly enough.
Over the last few days, we’ve seen the highest ever water usage across our network. We’re doing everything we can to meet this extra demand, but we need your help.
We’re asking all our customers to save as much water as possible. This includes not using hoses or sprinklers so there is enough to go around and keep water coming out of everyone’s taps.
Learn how hot weather impacts water usage and how you can help to save water.Learn more
We've published our 2017/2018 annual report and annual performance report.Learn more