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Welcome to Thames Water

We take care of water for 16 million people, enabling our customers, communities, and environment to thrive.

Two engineers assessing leaks

Water incident guidance

Supply interruptions and flooding can happen for many reasons and without notice.

We know it's difficult if you lose your water supply, and we're here to support you in the event of an incident.

Check our helpful guidance on how to prepare for an incident, and what happens during and after.

View our incident guide

Things we love

Caring for water

We're passionate about protecting our most precious resource.

Our people

Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager?

Sharing our stories

From fatbergs to fountains, read the latest news and updates from our business.