If you have a water meter at your home, we’ll bill you based on how much water you actually use, which is the fairest way to pay.
We read your meter once a year unless you have a smart meter, which gives us an automatic reading every day. Either way, we’ll send you a bill every six months to cover what you’ve used.
If you don’t have a smart meter yet, or your latest bill is based on an estimate, please send us a meter reading. The more regularly you send us readings, the more accurate your bill will be.
Our charges in 2020/21 haven't changed too much from last year. Check our handy guide for more details: