Seeking innovative solutions

We're seeking new and exciting ways to address today’s and tomorrow’s business challenges. As part of this, we’re exploring several innovation priority areas, including:

A child washes up dishes in the sink with her mother

Service reliability and quality

  • Reducing leakage
  • Keeping customers in continuous supply
  • Complying with drinking water quality requirements
  • Improving asset performance and resilience
  • Reducing pollution and sewer flooding
Solar panels

Environmental sustainability

  • Driving water efficiency
  • Optimising and utilising bioresources
  • Driving energy sufficiency and carbon neutrality
  • Supporting a circular economy
A customer agent smiles while speaking to a customer on the phone

People and performance

  • Taking care of our customers
  • Prioritising workers' health, safety and wellbeing
  • Increasing operational efficiency

Get involved

If you have an idea or product that aligns with our priority areas, we want to hear from you. Once we receive your application we'll review it within 60 days and be in touch with feedback and next steps.

How the review process works

As part of our review, we’ll identify the most appropriate way to progress your idea. This could entail:

  • Working with our innovation teams to explore the benefits of your idea in more detail.
  • Signposting to the Ofwat Water Innovation Fund when ideas require additional development funding. 
  • Introducing you to Spring's Brokerage service. This is for ideas applying to the wider water industry.
  • Passing your idea to the appropriate Procurement Category Manager for existing industry-proven solutions. We would likely have existing agreements in place for these ideas. They would typically be explored as part of our normal procurement cycle.  

For suppliers with proven solutions, check the Government's Find A Tender service regularly. This will help you identify suitable procurements.