Thames Water explained
Welcome to Thames Water Explained. A video series designed to help you understand who we are, what we do, and the challenges we face as your water provider. Through clear, honest storytelling, we aim to show how we put your interests first, every step of the way.
Each series focuses on a different part of our business, with a presenter asking the questions you might have yourself. It’s all about making our works easier to understand and more transparent for everyone.
Series 1: Clean water
Our first series focuses on clean water, where it comes from and how it ends up in your taps.
Pipes and leaks
Did you know your water travels through over 20,000 miles of pipes before it reaches your tap? From smart tech to smart meters, find out how we're using innovation to keep these pipes flowing.
The water treatment process
Did you know we test your drinking water over half a million times a year? Join us in the lab to see a test in action and discover the treatment process that makes your water some of the best in the world.
Where water comes from
Ever wondered where your tap water really comes from? Take a deep dive into the journey of water, and experience the hard work that goes into every drop.
