Skip to contentBack to top of pageThames Water logoThames Water logo
Skip to contentBack to top of page
Thames Water logoThames Water logo

Contact us

  1. Accessible contact options

    Edit selection

  2. Deaf support

    Edit selection

  3. Priority Services emergency

    Edit selection

Next steps

Based on your selection, we recommend:

Contacting us through SignVideo

We've partnered with SignVideo to help Deaf customers contact us using a British Sign Language (BSL) interpreter. A sign language interpreter will talk to us on your behalf and will sign our responses to you.

Priority Services (PSR) customers can connect to SignVideo 24 hours a day for a water or waste emergency.

PSR emergency line